Keeping your rent payments up to date.
Paying your rent on time and keeping your account clear of rent arrears is extremely important. Your rent should be a priority payment, so if at any time you are having difficulty making the required payments please contact us immediately.
When you complete on your new home you will have made a payment for the remainder of the month you complete and the whole of the following month. Typically rental is due on 1st of each calendar month.
Struggling to Pay your Rent
St Arthur Homes is available to provide help, support and guidance to prevent debt escalating, and prevent you from losing your home.
We will offer all necessary support and advice. Failure to pay, and regular or large rent arrears, will put you and your home at risk.
General information, including assistance, is available upon request.
We will assist you as much as possible and can if necessary refer you to external debt advice agencies and affordable credit providers (e.g. Credit Unions).
If you are actively involved with support agencies, St Arthur Homes will work with you to achieve the best possible outcome. We may also work in partnership with other agencies to ensure every effort has been made to assist you with debt advice and income maximisation.
We’ll do everything we can to support you with any financial problems you may be facing. Please talk to us – call on 0300 102 8000 or email on hello@auxesiahomes.co.uk
If you are struggling there are many organisations, in your specified areas who can support and possibly help you during your financial struggles.
StepChange Debt Charity. Free Expert Debt Help & Advice